- Customer Service
- Where is my order?
You can track your order here at any time by simply entering your order number, billing zip code and email address. Please allow 7-10 business days for USPS orders shipping to a P.O. Box, Alaska or Hawaii.
- How do I return an item and how long will the process take?
If you need information on how to return merchandise, please click here. Please allow 2-7 Business days from the time we process your return for the refund to be reflected on your credit card or the form of payment used at checkout. When shipping merchandise back to us, it is recommended to insure it with whichever mail carrier you choose and have it trackable because it can take up to 2 weeks for us to receive and process your return.
- Can you help me find an item or size on the site?
If an item or size is not available on our site, then it is currently not in stock. All available sizes for a particular item are displayed on the product detail page. If the item is no longer available in a certain size, that size will be grayed out. Unfortunately, we do not have timeframes for when or if an item will become available. Our website is updated daily and new inventory is added frequently. Please continue to review our online catalog for any updates. Please click here to continue shopping. If this did not answer your question, please use the drop down below to contact customer service.
- Can you mail me a catalog?
Thank you for your interest in our products. We do not offer a printed catalog as our catalog is entirely web based, enabling us to constantly update our merchandise. We have many unique items and our product line is continuously changing; therefore, please visit our website often for the newest products and additions.